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Surviving ISO 9001:2015
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To suggest there has never been a management book like Surviving ISO 9001:2015 is an understatement; in fact, the book comes with an adult language warning.
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- To suggest there has never been a management book like Surviving ISO 9001:2015 is an understatement; in fact, the book comes with an adult language warning. Written by the author of the world’s first parody standard, Eyesore 9001, the book is hilarious and biting, but likewise brutal and uncompromising in its dissection of the ISO 9001 standard and the system that created it. Surviving ISO 9001:2015 first acknowledges the deep failures in the famous quality management system standard, and provides a stunning inside look into how these flaws came about as a product of collusion, conflicts of interest and corruption within the standards development process and surrounding certification scheme. Then, it describes how to implement the standard regardless, since many companies will be forced to do so by customers or Federal government contracts. The author presents an argument that only by understanding ISO 9001’s weaknesses, and how they got there, can one truly understand how to implement an ISO 9001 quality management system that works for the benefit of the company, and not merely the benefit of the standard’s authors or third-party auditors.Surviving ISO 9001:2015 is broken into three parts, which can be read in any order. The first part (“Frankenstein Sets to Work”) reveals the true and often damning history of ISO 9001, and how consultants and certification bodies (registrars) dominated the development process to leverage their own marketing and sales activities, at the expense of the users of ISO 9001, and at risk to health and safety of the public. The second part (“The Creature Raids the Village”) presents a clause-by-clause “beatdown” of the ISO 9001:2015 standard and its often confusing, labyrinthine requirements. Breaking down each requirement into “human English,” the author then provides proven, practical and real-world implementation advice. Because ISO 9001 is still targeted at manufacturing firms, the author ensures that equal time is given to understanding and implementing the standard for service providers, as well. The methods here are based on actual experience with real clients, which is why the book was published much later than others on the market; it was necessary to build the experience using the standard before releasing a book about it.The final part (“Bride of the Monster”) acknowledges that implementing ISO 9001 in the sequence of its confusing clauses can cripple efficiency, so provides a detailed, step-by-step implementation plan that re-orders the steps into a proper sequence, eschewing the order of clauses as they appear in the standard. This also includes a handy checklist, so users can check off each step as they progress.Despite tackling a complicated and vexing subject, the author presents the material with equal parts humor and outrage, always doing so in a manner that will benefit those that who would never understand the language of ISO 9001 otherwise.This Second Edition provides some expanded content over the first edition.
| Publisher | Oxebridge Quality Resources International LLC |
| Publication date | March 26, 2019 |
| Language | English |
| Print length | 400 pages |
| ISBN-10 | 0692134514 |
| ISBN-13 | 978-0692134511 |
| Item Weight | 2.11 pounds (960 grams) |
| Dimensions | 7 x 0.94 x 10 inches (17.8 x 2.4 x 25.4 cm) |
Cine Ar Trebui să Cumpere?
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Quality Managers
Quality managers seeking a practical guide to implement ISO 9001:2015 standards effectively within their organizations.
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Business Auditors
Business auditors desiring detailed insights on ISO 9001:2015 to enhance their auditing processes and efficiency.
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New Implementers
Organizations that are new to ISO 9001:2015 will benefit from clear, approachable guidance on certification processes.
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Advanced Professionals
Experienced ISO professionals might find the content too basic and lacking in advanced strategies for their needs.
DESCRIEREA PRODUSULUI
Întrebări și răspunsuri ale clienților
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Întrebare:
What is Surviving ISO 9001:2015?
Răspuns: Surviving ISO 9001:2015 is a comprehensive guide that helps organizations navigate the complexities of implementing and maintaining an ISO 9001:2015 quality management system. This book provides insights into the changes from the previous ISO 9001 standards and practical strategies for effective implementation, ensuring compliance and continuous improvement. It covers essential topics like risk management, leadership roles, and employee engagement that are key to a successful quality management system. -
Întrebare:
Who is the author of Surviving ISO 9001:2015?
Răspuns: The author of Surviving ISO 9001:2015 is Peter H. Smith, a recognized expert in quality management systems. His extensive experience in helping organizations achieve ISO certification equips readers with insights drawn from real-world applications, making the book a valuable resource. Smith’s practical approach and detailed explanations allow businesses of all sizes to understand the standard thoroughly, ensuring they can implement effective quality management practices. -
Întrebare:
What are the key components of ISO 9001:2015 covered in this book?
Răspuns: Surviving ISO 9001:2015 covers core components such as the Plan-Do-Check-Act (PDCA) cycle, leadership and commitment, risk-based thinking, and continuous improvement strategies. By breaking down these components, the book helps organizations understand how to effectively integrate them into their daily operations. Readers will find practical applications and examples that illustrate how these components contribute to a robust quality management system and help meet customer expectations. -
Întrebare:
How can this book help in achieving ISO certification?
Răspuns: This book serves as a practical tool for organizations aiming for ISO certification by providing step-by-step guidance through the certification process. It emphasizes understanding the requirements of ISO 9001:2015 and outlines the necessary documentation, potential pitfalls, and best practices. Organizations can leverage these insights to streamline their preparation, ensuring they're well-equipped during audits and enhancing their chances of a successful certification. -
Întrebare:
Is Surviving ISO 9001:2015 suitable for small businesses?
Răspuns: Absolutely, Surviving ISO 9001:2015 is designed to be accessible for both large corporations and small businesses. It simplifies complex concepts and provides relatable examples, making it easy for small business owners to understand. The book emphasizes scalable solutions and stresses that implementing a quality management system can significantly boost efficiency and customer satisfaction, regardless of the organization's size. -
Întrebare:
Does the book discuss common challenges in ISO 9001:2015 implementation?
Răspuns: Yes, Surviving ISO 9001:2015 identifies and discusses common challenges faced during the implementation of ISO 9001:2015, such as resistance to change and resource limitations. By addressing these hurdles, the book provides practical solutions and case studies to illustrate effective strategies. Understanding these challenges equips organizations with the knowledge to proactively manage them, enhancing their likelihood of successful ISO adoption. -
Întrebare:
What additional resources are provided in the book?
Răspuns: In addition to comprehensive guidance, Surviving ISO 9001:2015 includes templates, checklists, and real-world case studies to support readers in implementing the ISO standard. These resources are invaluable for ensuring that every aspect of the quality management system is addressed thoroughly. Organizations can use these tools to facilitate training, documentation, and audits effectively, which contributes to a smoother implementation process. -
Întrebare:
Can this book help with ongoing quality management practices post-certification?
Răspuns: Yes, Surviving ISO 9001:2015 is not just about achieving certification; it also emphasizes the importance of maintaining and continuously improving the quality management system after certification. The book outlines strategies for audits, employee engagement, and ongoing training to ensure that quality practices remain a central part of organizational culture. This ongoing focus is crucial for sustaining the benefits of ISO certification. -
Întrebare:
Where can I buy Surviving ISO 9001:2015 in Romania?
Răspuns: You can buy Surviving ISO 9001:2015 from Ubuy, a reliable online retailer that offers a wide range of products including books on quality management. Ubuy provides access to a variety of editions and formats, making it convenient for you to choose the one that best suits your needs. Whether you're looking for physical copies or e-books, Ubuy ensures a smooth shopping experience.
Quality Control Editorial Review
Surviving ISO 9001:2015 is a captivating read for anyone delving into the complexities of ISO certification. The book, published by Oxebridge Quality Resources International LLC, is praised for its humorous yet practical approach, making it a unique addition to the ISO literature. Readers appreciate how it provides valuable insights into implementing ISO 9001 without falling into the typical bureaucratic traps. The conversational tone helps ease the daunting topic, as many reviewers found the humor refreshing compared to traditional ISO manuals. It's particularly useful for business owners and quality managers looking for effective strategies without the fluff, giving them practical advice to truly add value to their quality systems.
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Pro
- Humorous and engaging writing style
- Practical insights for ISO 9001 implementation
- Great for quality managers and business owners
- Avoids unnecessary bureaucracy
- Offers new perspectives on ISO standards
Contra
- Might not appeal to traditional quality professionals
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Caracteristici și avantaje
- Hilarious and biting critique of ISO 9001:2015
- Reveals deep failures and flaws in the standard
- Provides practical implementation advice
- Includes a step-by-step implementation plan
- Tackles the subject with humor and outrage
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